Shipping Policy

Effective Date: July 20, 2026

Thank you for shopping with Keyaesth. We are committed to delivering your order safely and efficiently. Please read this Shipping Policy before placing your order.

Order Processing

All orders are processed within 3–5 business days after payment has been confirmed.

During periods of high order volume, product launches, or holidays, processing times may be slightly longer. If there is a significant delay, we will notify you via email.

Shipping Time

At this time, Keyaesth ships only within the United States.

Estimated delivery time:

• United States: 10–15 business days after shipment.

Delivery times are estimates only and are not guaranteed. Actual delivery may vary due to carrier operations, weather conditions, holidays, or other circumstances beyond our control.

Shipping Rates

• Free Standard Shipping on all U.S. orders of $50 USD or more.
• Orders under $50 USD will have shipping charges calculated at checkout.

All applicable shipping charges will be clearly displayed before payment.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (when available).

Please allow a few business days for tracking information to become available after your package has been shipped.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Keyaesth is not responsible for orders that are delayed, lost, or returned due to an incorrect or incomplete shipping address provided by the customer.

If a package is returned because of an incorrect address or because it was unclaimed, additional shipping charges may apply before the order can be reshipped.

Duties and Taxes

All applicable duties, import charges, and shipping-related fees for orders shipped within the United States are included where applicable. Customers will not be required to pay additional customs duties or import fees upon delivery.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, lost during transit, or arrives damaged, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and do our best to provide an appropriate solution.

Contact Us

If you have any questions about shipping, please contact us:

Email: jiaxin@keyaesth.com

Brand: Keyaesth